FAQ

WHAT IS

Internal frame is the inner part of the wardrobe/cabinet carcass. Smooth surface are recommended to protect your delicate items.

Common material used is PVC


External frame is what brings out the colour combination for your home. 
HPL laminate are common and durable yet comes with wide variety of choices
Veener are thin wood sheets that comes in different colours and grain patterns. It is more an expensive option but produce a very natural feel.

Drawers - 
Each additional drawers comes in a set of 3 drawers. Our standard wardrobe/cabinet comes complete with 1 set. should you need any extras, do select 1 or more before adding to cart.


Shelving - 
Standard wardrobe do not have shelving for storage. Each shelving is 18mm thick, complete with the inner material of your choice.


Aluminium doors - 
Should you select this option, your standard door will be replace by aluminium frame door complete with either coloured glass or coloured mirror for the classy and modern look

We remove all the hassle from endless drawing revision, multiple meetings with designers and carpenters in to few simple steps. Hence we are able to give you the best price yet quality assured carpentry works


We can dismantle and remove at a small cost. Will provide a quotation before proceed.


We are currently available in Johor Bahru area only. Do drop us an email for other location.



INSTALLATION

Each installation takes between 1 to 4 weeks, depends on the quantity and also site installation restrictions 



PAYMENT / FINANCE

Bank Transfer to    
                               WE CARPENTERS
                               PUBLIC BANK BERHAD
                          321 324 1720 

Kindly forward transaction receipt to order@wecarpenters.com after payment made


Cheque payment  WE CARPENTERS

We do not offer any finance or installment at the moment. But we are working on finance terms with local banks. Do check or follow us on Facebook for more updated news



WARRANTY / EXCHANGE POLICY

All installation will carry a 12 months warranty on slides and hinges. Normal wear and tear not included.



COMMON FAQs

We believe everybody deserve high quality carpentry works, transparent pricing and good customer service


Only few simple steps
1. Measure height and width of the desired installation location
2. Fill in the details
3. Choose your desired materials, add-ons etc.
4. Add to cart
5. Proceed to order next item
6. Once you are ready, checkout and provide us with your details
7. Sales representative will contact you for site visit
Done!

Yes of course! Do let us know your ideas and we will give you a separate quotation based on your customised furniture


During our sales representative visit, we will bring our complete material selection samples for you to choose. Should there be additional cost, you will be notified on the spot


We do provide 3D at RM250 per view and 2D detail drawing at RM80 per item


This promotion run from 1st May 2021 to 30th August 2021.

Only orders with total amount more than RM8000 is eligible for this promotion.

Only one promotion/discount can be used in every single transaction.